Payments & deposits
A deposit of 50% of the total tour cost is required. Acceptance of bookings will be confirmed by us
in writing to a nominated email address. Full payment is due not less than 30 days prior to your tour
start date. When bookings are made less than 30 days before the tour start date full payment must
be made when booking.
A cancellation by you must be advised to us in writing. If a booking is cancelled we reserve the right
to apply cancellation charges. If a trip is cancelled more than 30 days before the tour start date we
will happily refund all the money you have paid except for the processing fee.
We may cancel a trip at any time up to 20 days before the tour start date. We are not responsible for
any other expenses that you may have incurred as a result of your booking including flights or other
travel other, visas, vaccinations or medical costs etc.
If in our sole opinion it is not safe or viable to operate the planned itinerary due to political
instability, natural disasters or other external events including terrorism we may cancel a trip at any
time prior to departure and we will happily refund all the money, including the processing fee.
Should it be necessary to make changes or alterations to your holiday after we have received your
deposit and your booking has been confirmed, we will do our best to help. If it is possible to make
the changes they will incur expenses to be paid by you in the form of an administration fee of per
person plus any extra charges incurred by us or any other supplier involved.
Dates & itineraries
Tour departure dates and ending dates and finalization city locations are valid as shown. Please
bear in mind the nature of this type of travel requires considerable flexibility and you should
allow for alternatives. We will do our utmost to follow the tour itinerary as planned however local
circumstances and conditions should warrant it changes to the route, schedule, itineraries, amenities
and mode of transport may be subject to change without prior notice.
Should we need to alter the itinerary prior to the commencement of a tour we will notify you as
soon as possible and provide the relevant details as soon as practically possible. We anticipate any
changes would be minor and infrequent.
We will do our best to ensure you are safe and well on our tours. Please bear in mind the tours you
are taking with us will visit places where there are cultural and political differences to what you
normally experience and may involve a degree of personal risk.
On top of us doing our best to ensure your safe passage it is also your responsibility to familiarize
yourself with relevant travel information in relation to your tour itinerary. You acknowledge that
your decision to travel is made by you alone and you accept that you assume all personal risk in
relation to your travel whilst with us. We do not therefore accept responsibility for death, injury or
illness of our customers on our tours. Any loss or damage resulting from war or terrorist activities,
weather conditions, fire, flood or drought, airport closures, rescheduling of means of transport, or
any other eventuality which may delay or extend the tour.
The trip will be run by the group leader with the assistance of a local guide as applicable. The group
leader’s decision is final on all matters likely to affect the safety or well-being of any person taking
part on the tour.
It is your responsibility to ensure that vaccination certificates and other health documents are in
order and that all appropriate health and safety precautions have been observed by you. It is also
your responsibility to get any recommended vaccinations for the relevant tour locations. We request
that you inform us of any existing medical conditions that may impact your ability to take part in or
fully enjoy any tours booked through us.
We will not be responsible for you missing any flights due to late check-ins or other forms of
transportation and no refunds will be given.
Compulsory travel Insurance
Travel insurance is compulsory for all tours. You will be asked to provide details (name of insurer &
policy number) prior to confirmation of your place on the trip. We urge you to obtain insurance at
the time of making your initial booking with us.
Any optional activities which are not listed in the tour itinerary do not form part of the trip or the
booking conditions. You accept we are not liable in any way in relation to optional activities that may
be arranged by or with assistance provided by the group leader or local guide.
Privacy of personal information
We use your personal information only for the purpose of the tour. He may disclose it to our service
providers, agents and other suppliers to enable us to run the tour. Otherwise we will keep your
information private and confidential and delete it as soon as we no longer require it.
We will do our utmost to ensure you have an enjoyable tour. If however you have any problems
please contact us immediately and we will do our best to resolve them. Any complaints should be
notified to us as soon as reasonably practical and in any event notified to us in writing within 28 days
of the end or your tour.
While every care has been taken to ensure the information in this website is correct, all information
is subject to alteration without notice. We accept no liability for any inaccuracy in the information